Terms & Conditions

Return Policy

Once an order is customized (engraved, printed or embroidered) it cannot be returned or refunded. However, if there is a defective merchandise item or  layout / typographical error on our part, the order will be replaced within 30 days of receipt under the condition that you contact us for a return authorization number. Returned merchandise must be in unused condition and in its original packaging. When packing your order for return, please be sure all the original packing material and paperwork are included. We will be unable to process your return if parts are missing or if items are not packed properly as to avoid damage to products and their boxes and/or packages. The customer is responsible for insured shipping back to Promotional Marketing Online. We do not accept returns via COD or billed to Promotional Marketing Online in any way. Freight charges will not be refunded.

Responsibility

We cannot accept responsibility for injury or loss resulting from the purchase or use of products from Promotional Marketing Online. The user shall determine the suitability of the product for his or her intended use and shall assume all risk and liability in connection therewith.

Prices & Typographical Errors

In the event a product is listed at an incorrect price, with incorrect information due to typographical errors or errors in pricing, coupon or gift certificate errors or misuse and abuse or incorrect product information received from our suppliers, we shall have the right to refuse or cancel any orders placed under these conditions. We shall have the right to refuse or cancel any such orders and correct any disparities whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge. We reserve the right to refuse any order. Prices and policies are subject to change without prior notice.

 

Privacy Notice

This privacy notice discloses the privacy practices for www.promotionalmarketingonline.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 941 347 8564 or cs@promotionalmarketingonline.com